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Customer Care
Return Policy
At Al Ateeq Copper Handicrafts, we are committed to your complete satisfaction. If you are not satisfied with your purchase, you may return it within 14 days from the date of purchase, provided that the product is in its original condition and unused.
Return & Refund Conditions
- The product must be unused and in its original condition.
- A receipt or proof of purchase must be provided.
- Returns are only accepted within 14 days from the date of purchase.
How to Return
- Contact our customer service at: info@atiqeg.com
- Complete the return form and submit it along with the product in its original packaging.
Exceptions
Perishable items or products that have been used—such as kettles and cookware, for example but not limited to—cannot be returned.